Duty Manager

Pop Brixton

Pop Brixton - Duty Manager Reporting to: Operations Manager Salary: £26,832 per annum Holiday: 30 days holiday plus bank holidays Working hours: 40 hours minimum/week Working days: a mixture of days and nights, midweek and on the weekends About Us Pop Brixton aims to support local talent and enterprise, and to create a real community asset for Brixton. We bring our members together with local people, businesses, groups and schools to share the benefits of the space. All our members are independent businesses, mostly drawn from the local area, and all of them participate in a structured scheme of community projects. Our scheme includes a series of initiatives offering free event space, training, education, and employment opportunities for Brixton’s residents. We are a small team with a start-up mentality, where everyone goes beyond the call of duty to achieve our ambitious goals. We are looking for talented, flexible people who aren’t afraid to get their hands dirty and are driven by the opportunity to inspire positive social change. If you think you are the right person to help us, we’d love to hear from you. Our Values Pop Brixton is a subsidiary of Make Shift. Our core values as a company, across Make Shift, Peckham Levels, Hackney Bridge, and Pop Brixton, are as follows: Champion COLLABORATION We’re open, we listen and respect each other. We value diversity, inclusion, and individualism. We work together, we build relationships, and advocate for others. Drive PROGRESS We learn, grow and strive to better ourselves. We test, iterate and constantly improve. We deliver, get the job done, and have a positive impact on our local environment. Act with DUTY We show up, work hard and are reliable. We take responsibility; we don’t walk by or pass the buck. We think like owners, take pride in what we do, and care about our work. The Role As a key part of the on-site team at Pop Brixton you will be responsible for the day to day upkeep of the site and ensuring all our communal spaces are in excellent condition for the thousands of visitors that pass through our gates each day. A welcoming host, you will be happy to get stuck into any task required, going the extra mile for visitors, members, clients, and colleagues. You will be responsible for ensuring health & safety whilst on duty. You will be a SIA Badge holder or be prepared to become one. The role also requires basic admin skills in order to complete and file daily checklists and reports and monitor supply ordering. Basic maintenance skills are required, allowing you to fix facility issues independently and assist external contractors on larger tasks. Reporting directly to the Operations Manager, the ideal candidate will have experience in the hospitality, event, festival or hotel industries. You will need excellent communication skills and demonstrable ability to work alongside our internal team of maintenance, cleaning, security, and events professionals. This is a start-up environment, so you will have to have the ability to work independently, be proactive, and be comfortable making decisions and communicating effectively. You must be self-organised and will produce work to a high standard with a good eye for detail. You enjoy working within a team as well as with other teams to make great things happen! Key Roles & Responsibilities Day to day operations, ensuring the smooth running of the site Opening and closing the site Assisting with site maintenance and co-ordinating security and cleaning teams Ensuring Pop Brixton’s policies and procedures are adhered to at all times Maintaining high standards for Health & Safety Monitoring of cleanliness, security, footfall, music, lighting, temperature, customer behaviour and all other elements contributing to the atmosphere on site Being the main point of contact between the visitors, site staff, members, vendors, and Pop Brixton team Daily reporting to the Operations Manager Liaising with local police, fire and environmental health organisations during site visits Enforcing licencing objectives across multiple traders on site when on duty Acting as an ambassador and host for Pop Brixton and Make Shift Flexible to work any other duties needed Skills & work experience Essential 1+ years experience in hospitality, event, venue, festival, or hotel industries Academic qualifications of GCSEs (or equivalent) or higher Competent in English, both written and spoken Administrative skills including knowledge of Google Drive, Sheets, and Docs, Gmail, and Slack Desired Confidence in basic maintenance First aid trained Fire marshal trained Food hygiene trained Trained in relevant H&S courses Personal license holder SIA badge holder Please note there is heavy lifting involved in this job and some periods of lone working. Please send a cover letter of no more than 300 words and your CV to careers@makeshift.org with the subject line: POP BRIXTON DUTY MANAGER by Sunday 31st January, 2021. We will review all CVs before inviting those selected to an online interview. We are aiming for 1 round of interviews, but there might be more depending on candidates. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.